7u777 Privacy Policy Your Information Is Protected

1 Introduction

7u777 ("we", "us", or "the platform") is committed to ensuring a safe and transparent online gaming environment for players in Bangladesh. This Privacy Policy ("Policy") describes what types of personal information we collect, why we collect it, how we use it, and what steps we take to protect your information.

By using the 7u777 website (7u777.cam) or by registering an account, you will be considered to have given your consent to the terms of this Privacy Policy. If you have any objection to any part of this Policy, please refrain from using the platform and contact us at [email protected].

This Policy serves as a supplementary document to our Terms and Conditions and Responsible Gaming Policy.

2 Information We Collect

7u777 may collect the following categories of information at various stages:

2.1 Information You Provide

Full name, date of birth, and verification information related to your national identity card or passport
Email address and mobile number
Residential address
Preferred payment method details (including bKash, Nagad, Rocket, and Upay account numbers)
Account login identifier (username)

2.2 Automatically Collected Information

IP address and device type
Browser version and operating system
Site access times, page navigation history, and session duration
Information obtained from cookies and similar tracking technologies

2.3 Transaction Information

Deposit and withdrawal amounts and dates
Gaming activity history
Records of bonus and promotional benefit usage

3 Purpose of Data Collection

We use the information we collect for the following legitimate purposes:

Account Management: To create, verify, and manage your 7u777 account.
Identity Verification (KYC): To prevent unauthorized access and counter fraudulent activity.
Financial Transaction Processing: To accept deposits and ensure secure payments.
Customer Support: To provide assistance in resolving issues via 24/7 live chat and email.
Responsible Gaming: To detect unusual behavior and ensure player protection.
Personalized Experience: To send relevant offers and notifications based on your preferences.
Technical Improvement: To analyze and improve platform performance.
Legal Compliance: To comply with applicable laws and regulations.

4 Data Storage and Security

7u777 takes industry-standard technical and organizational measures to protect your personal information. Our security framework includes:

SSL encryption technology — all data transfers are secured
Data storage in a secure server environment
Internal data access controls and role-based permission management
Regular security audits and vulnerability assessments
Automated monitoring systems to detect suspicious activity

In determining how long to retain data, we consider both operational requirements and legal obligations. Even after an account is closed, certain information may be retained for a defined period under applicable law.

However, no organization can guarantee 100% security when transmitting data over the internet. We are committed to providing the highest level of protection, but it cannot be guaranteed that an unauthorized third party will never be able to bypass our security measures.

5 Sharing Information with Third Parties

7u777 does not sell your personal information to any third party for commercial purposes. However, limited information may be shared in the following circumstances:

5.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and game software providers (including Pragmatic Play, Evolution Gaming, Spribe, and others) — these organizations receive only the minimum information necessary to provide their services and are required to adhere to 7u777's privacy standards.

5.2 Legal Obligations

We may be required to disclose information under a court order, a legitimate authority investigation, or applicable law.

5.3 Fraud Prevention

We may participate in industry-wide information-sharing arrangements to prevent fraudulent activity or money laundering.

6 Cookie Policy

The 7u777 website uses cookies and similar technologies in your browser. Cookies are small text files stored on your device that help improve website functionality.

6.1 Types of Cookies We Use

Essential Cookies: Essential for maintaining login sessions and the core functionality of the platform.
Functional Cookies: To remember your preferences (such as language and display settings).
Analytics Cookies: To analyze user behavior and improve the platform.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.

7 Your Rights

As a registered user of 7u777, you have the following rights regarding your personal information:

Right of Access: The ability to request information on what data we hold about you.
Right to Rectification: A request to correct inaccurate or incomplete information.
Right to Erasure: A request to delete applicable information after fulfilling legal obligations.
Right to Restrict Processing: A request to limit the use of your information in specific circumstances.
Right to Opt Out of Marketing Communications: The ability to stop receiving promotional emails and notifications.

To exercise these rights, email [email protected] or contact our support team via 24/7 live chat.

8 Identity Verification (KYC) Process

7u777 conducts a KYC (Know Your Customer) process to ensure a safe gaming environment and prevent unauthorized activity. As part of this process, you may be required to provide the following documents:

A certified copy of your National Identity Card (NID) or passport
Proof of residence documents (utility bill or bank statement)
Proof of ownership of the payment method

Documents and information collected during the KYC verification process are stored with the highest level of security and used solely for verification purposes. We ensure age verification — 7u777 is only for those aged 21 and above.

9 Protection of Minors

7u777 is always committed to protecting those under 21 years of age ("minors"). We do not knowingly collect any personal information from minors or provide services to them.

If we confirm that a minor has registered on our platform, the relevant account will be closed immediately and the collected information will be deleted in accordance with legal requirements. Parents or guardians concerned about a child's account should contact us at [email protected].

10 Marketing Communications

With your consent, 7u777 may contact you regarding the following:

Notifications about special bonus offers and promotions
Information about new game and feature launches
Sports event updates including cricket betting
Updates on VIP program and cashback benefits

At any time you may request to stop marketing communications by clicking the "unsubscribe" link in an email or by contacting us via live chat. Even if you opt out of marketing notifications, important account-related messages (transaction confirmations, security alerts) will continue to be sent.

11 International Data Transfers

7u777 may use international technology infrastructure, which means some data may be stored or processed outside Bangladesh. For such transfers, we ensure that the destination country or service provider has equivalent data protection measures in place.

Payment service providers (bKash, Nagad, Rocket, Upay) follow their own data protection policies, which are outlined in their respective privacy documents.

12 Policy Changes

7u777 reserves the right to amend this Privacy Policy in light of business requirements or legal changes. For significant changes, we will notify you by the following methods:

Displaying a notice on the platform
Sending a message to your registered email address

Continued use of the platform after changes are made will be considered as your acceptance of the updated policy. The "Last updated" date at the top of this page will always reflect the most recent version.

13 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: [email protected]
Live Chat: 24 hours a day, 7 days a week, in Bengali

Our privacy team operates on Bangladesh Standard Time (BST, UTC+6). We are committed to resolving your requests as soon as possible. For additional information, visit our FAQ page or About Us page.